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Older character version

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Whiskeyrius

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

I stop playing June 2021 and never played since.
I came back a couple days ago and my account was ban. I request to unban my character and it work. when i log on my character. all my melee stats was upgrade to 98. i was about 75-80 if i remember correctly.

I try to contact support but can't join anyone.
Is there a way for Jagex to reset my character to an older version?

Would love to continue my adventure where i left it.

Thanks in advance!

13-Sep-2023 23:31:49

May

2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile

As you are asking for assistance with your account, this thread has been moved to the Community Led Account Help Forum.

For Jagex's policy on rollbacks, see the Rollback policy article in the Support Centre

Please note that skill resets are only available in RuneScape (RS3), and not Old School RuneScape (OSRS).

~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

14-Sep-2023 00:08:38 - Last edited on 14-Sep-2023 00:14:14 by Tren

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Whiskeyrius

You are referring to your OSRS game.
Unfortunately there are no skill resets available in OSRS.
You will have to accept the damage the hijacker has done and move forward from there.

I recommend you do a thorough review of your email, device and account security.
Instructions: Security tips
I also recommend you consider upgrading your account to a Jagex Account.
Jagex Accounts have been available for the past six months. They run a much stronger security protocol than the older RuneScape accounts.
Information: Jagex Accounts FAQ

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14-Sep-2023 05:07:15 - Last edited on 14-Sep-2023 05:08:05 by Malua

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