RuneScape Forum Archive | Stolen rs3 account

Jan

2021

Zoe P

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile

My sister has had her rs3 account stolen. She had originally sent off a recovery form off near the beginning of last year and never got a response. At the end of last year she tried again she had never gotten a response. She has had this account since 2006! Her account name is MiniMiss. No where she tries can she get a response from anyone. Is anyone able to help?

08-Jan-2024 18:36:28

Jan

2008

Ladyolake

Posts: 7,111 Rune Posts by user Forum Profile RuneMetrics Profile

she needs to do an account recovery.

make sure she uses a gmail account that she has access to as some emails just dont
like jagex emails coming thru.

once she has a gmail and does a recovery she should get an answer.

instant or less than 5 min response is not alot info correct.
longer than 15 min is hopeful.

Main thing is.. ingame accomplishment mean nothing on recovery.
only account creation data.

if you have more questions post back.

the people who answer you here are players as this is community led account help.

the only way to recover that account is thru the recovery process.

good luck The richest person is not who has the most. It is who Needs the least.

08-Jan-2024 22:31:20

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Zoe P

Account recovery forms are replied to within 24 hours and there WILL have been a reply sent.

If no reply was received, she should work through the points on the Not receiving emails support page.
Her email settings might be blocking Jagex emails - she should check.
She might be using a school email that blocks emails from gaming companies. If so, she should submit a Gmail email to be the new registered email.

She needs to start getting replies to the recovery.

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08-Jan-2024 22:58:35

Forums

Stolen rs3 account

Zoe P

Ladyolake

Malua