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hacked emails on 2 accounts

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Devil Fruit

Devil Fruit

Posts: 1,818 Mithril Posts by user Forum Profile RuneMetrics Profile
THE EMAIL NOT MY ACTUAL ACCOUNTS for 2 of my accounts, my main and iron, were hacked and i lost access to them both. im looking to how i can change the emails without having access to the previous emails.. both of my accounts should be fine i just lost access to the emails and i cant use the launcher without access to the emails

05-Dec-2023 23:40:31 - Last edited on 05-Dec-2023 23:41:28 by Devil Fruit

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Devil Fruit


If your accounts have not been upgraded to a Jagex Account, go to the Change registered email support page and follow the instructions under 'If you don't have access to the registered email'.

If your accounts have been upgraded to a Jagex Account then you will need to contact the email provider to recover access to the email as a traditional account recovery cannot be done on a Jagex Account.
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06-Dec-2023 04:44:01

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