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I hope a jmod can help me

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Desingerica

Desingerica

Posts: 357 Silver Posts by user Forum Profile RuneMetrics Profile
So I had 50m on treasure hunter which I won over a year ago. I didn't click on it and I didn't play treasure hunter on this acc for over a year. I waited to become a member so I can claim that 50m.

I randomly log in like 15 days ago or so when some new promotion came out. Think it was seasons promotion. I check to see where my 50m is like I do every single time I log in and the 50m has turned into a huge star WTF!!!!!!!!!!!!

I had 2 keys this whole time, 2 keys with 50m, 2 keys with the huge star. I didn't accidentally click anything because I'm extremely careful. So obviously a glitch happened and I need my 50m to replace that disgusting huge star! I didn't use treasure hunter for over a year cuz of that 50m!

I submitted a report but just like with my falsely banned accs which mod SteveW helped me return nothing happened. I don't think they read my form correctly if they read it at all. I literally even have screenshots and proof of the day when i got that 50m on th somewhere on my pc.

I really hope a mod can help me recover my 50m rofls because this makes me so angry > :-O

05-Oct-2023 09:46:58

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
I LOVE GMILF


Have you had a reply to your Lost Item claim?
If it has been as long as you say, it is unlikely Jagex can verify now that you won the prize you claim to have won.
Screenshots are not accepted as they can be faked.

It sounds like it was treated as an unclaimed prize which is correct. It was unclaimed.
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05-Oct-2023 11:21:10

Desingerica

Desingerica

Posts: 357 Silver Posts by user Forum Profile RuneMetrics Profile
Yeah I got it for that gem promotion approximately a year ago.

I decided not to claim it until I become a member.

The 50M randomly turned into a huge star...

I did the item recovery and they said they couldn't find 50m in my account but it was in the treasure hunter.

I would log in at least once every 7 days to check on my 50m tbh. I have quite a bit of accounts which I merch on, skill, pk, pvm, etc but I still manage to log in weekly on all my accs.

If nothing can be done at least I hope they give me some free membership or some free keys; just anything because I was really looking forward to getting that 50m for about a year now.

17-Oct-2023 02:47:45

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