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I KEEP GETTING HACKED!!!

Quick find code: 408-409-503-66280059

EvillChicken
Dec Member 2023

EvillChicken

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Before we get into all the details I wanted to point out that I have:
An authenticator code on my phone for both my email and RS account.
And I did not download any malicious or suspicious applications into my PC
I have Malware Bytes Premium that has scanned my entire PC

I had a bank of around 1B when I first got hacked around 2 weeks ago, when I fell for the giveaway scams. I changed my password and thought that was enough. When I logged out after changing my password and checked if it changed, my account still managed to get hacked into, without them having access to my authenticator codes.
A week after, I secured some funds to kickstart my account again and managed to get
hacked into again.

I went into extreme lengths to change everything and I mean EVERYTHINGS password, reset my authenticators and established the RS client transfer with a new password and different authenticator. I secured my emails with OTP via SMS and I get a notification everytime someone logs into my account from a new location. Today, I found that I got logged into once again... No emails came through, no authenticator requests, no OTPs.

I have no clue what is happening, I have secured everything on my end and I am worried that I will never play again due to me getting constantly hacked almost once every week.

13-May-2023 17:56:54

JoeyM0usepad
Feb Member 2024

JoeyM0usepad

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
So im here to help you out the best i can!

First question, do you logg on osrs on your phone, somewhere else like a friends or family members pc or phone or work pc, it could be that one of those are keylogged and a family member or friend is hacking you every chance they get

13-May-2023 18:33:45

Fyotp

Fyotp

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Sorry to hear this, I second the keylogger suggestion, I fell victim to this myself a long time ago. All the security in the world won't protect you if you already have a keylogger hiding somewhere in your system. Run a good scan and see what you can find. If nothing, at least you can rule this out! Hope you get this sorted.

13-May-2023 22:07:51

EvillChicken
Dec Member 2023

EvillChicken

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Even with my IP, I cant bypass my own securities without having to go through them and I receive an email whenever I log into my account. Hacker has been able to do that without me receiving an email. It just doesn't make sense.

14-May-2023 03:13:20

EvillChicken
Dec Member 2023

EvillChicken

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
I went through the trouble of Factory resetting my PC to remove any malware available. Even with a keylogger, shouldn't it be impossible for the hacker to log in when I reset the authenticators after the first initial hack? Every device is required to reenter auth even if it had "trust this device for 30 days".

14-May-2023 03:14:56

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 45,000 Sapphire Posts by user Forum Profile RuneMetrics Profile
Thread moved to the Account Help forum as getting advice on this type of issue is best sorted here.

I'd recommend taking a look through to see if you have any 'linked accounts' - its possible that the hijacker has set one and that allows them to continue to log in without needing your login information and authenticator. You can follow the information on the Unlink third party account support page to review any potential linked accoutns and remove them if they are present.

14-May-2023 04:41:12

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