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Oh dear I do so wish I understood what you just said Malua. It sounds clear enough but is not concrete enough for me to put it into pictures.
(
Seems if another finds a way to get into your email, you are pretty much ruined as far as the game goes. Also seems if your email is one that simply gets shut down (due to no fault of your own...such our first email out here in the country was a phone-line and got closed; and there was no way to access it) then you are also doomed.
As for the authenticator. I've never understood that.
And what are these "...ten backup codes they were given at Jagex Account setup..." I never got anything like that! Where are they? (Sure wish you would contact me in game so we could talk at length from the lobby.)
(
Seems if another finds a way to get into your email, you are pretty much ruined as far as the game goes. Also seems if your email is one that simply gets shut down (due to no fault of your own...such our first email out here in the country was a phone-line and got closed; and there was no way to access it) then you are also doomed.
As for the authenticator. I've never understood that.
And what are these "...ten backup codes they were given at Jagex Account setup..." I never got anything like that! Where are they? (Sure wish you would contact me in game so we could talk at length from the lobby.)
I am what I am! Acknowledging this is the beginning; and my growth is yet to end!
II Cor. 5:7 "We walk by faith! Not by sight!"
25-Jun-2023 04:25:08
Malua I went into "account management" and this is what was found:
IN MY ACCOUNT MANAGEMENT: (main page after login) The first blue hyperlink took me to "account management" where the following were:
"jagex launcher download"
Jagex account name is .....
email is .....
password .....
Each of the above 3 had the options of changing them........
This page also spoke of "2-step authentication"
Two-step authentication adds an extra layer of protection to your account by requiring you to enter a security code each time you try to log in. You can choose to receive these codes by email or via an authenticator app you install on a mobile device. If you lose access, you can use one of your account's backup codes to log in.
Security codes via authenticator app (shows a hyperlink to "enable" this)
Security codes via email (shows no hyperlink that can be clicked. Has the words "enabled" and a grey box with "disable"
Backup codes (shows a darkened box with "replace" inside; and there is no hyperlink here)
Characters (is a blue "characters" hyperlink)
Language preference ("english"
A grey box with "save changes"
Then also on this page are the 3 "accepted legal agreements"
Under this is information about "export data" and "active sessions"
Under "export data" is the information:
...download a copy of the personal data you have provided while using your Jagex account
...A computer readable file will be generated containing the personal data held on your account
...Data held about any of your RuneScape characters is not included.
Under this is the hyperlink words "Find out how to export this information" and then the hyperlink button "export".
Under "Active Sessions" there is information about that with a red hyperlink "End all sessions"
I found no backup codes.
IN MY ACCOUNT MANAGEMENT: (main page after login) The first blue hyperlink took me to "account management" where the following were:
"jagex launcher download"
Jagex account name is .....
email is .....
password .....
Each of the above 3 had the options of changing them........
This page also spoke of "2-step authentication"
Two-step authentication adds an extra layer of protection to your account by requiring you to enter a security code each time you try to log in. You can choose to receive these codes by email or via an authenticator app you install on a mobile device. If you lose access, you can use one of your account's backup codes to log in.
Security codes via authenticator app (shows a hyperlink to "enable" this)
Security codes via email (shows no hyperlink that can be clicked. Has the words "enabled" and a grey box with "disable"
Backup codes (shows a darkened box with "replace" inside; and there is no hyperlink here)
Characters (is a blue "characters" hyperlink)
Language preference ("english"
A grey box with "save changes"
Then also on this page are the 3 "accepted legal agreements"
Under this is information about "export data" and "active sessions"
Under "export data" is the information:
...download a copy of the personal data you have provided while using your Jagex account
...A computer readable file will be generated containing the personal data held on your account
...Data held about any of your RuneScape characters is not included.
Under this is the hyperlink words "Find out how to export this information" and then the hyperlink button "export".
Under "Active Sessions" there is information about that with a red hyperlink "End all sessions"
I found no backup codes.
I am what I am! Acknowledging this is the beginning; and my growth is yet to end!
II Cor. 5:7 "We walk by faith! Not by sight!"
25-Jun-2023 18:57:31 - Last edited on 25-Jun-2023 19:04:14 by jodie
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