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Hello, Now i need help with account login and email change.
There is no support email anywhere on runescape or jagex page.
I have a problem. I can log in on runescape page casue i have linked account buti cant log in on jagex page. Cause there is not possibility to log in with linked account and dont remeber password... now i wanna do a recoveri of password but i cannot cause few months ago the email account that i registred when i made the account has now deleted. The Email servers where closed and now i do not have that email. I have a new email set up but i cannot change cause when i try to change my email on account it sends a email and instructrion how to change email.... What i do ?` How do i contact jagex ? I have all the proof that this is my account .. and all the recites and bills for membership .. How i can contact jagec support by phone or email ?
Thank You!
Recites & Bills do not prove that you are the owner of said account.
If you do make a recovery of said account and it is rejected by Jagex/JMods, Jagex/JMods have strong evidence that said account is not being recovered by the owner.
Jagex/JMods changing one and another, registered emailaddress, to make it easier for you to make a new recovery where you wil succeed, is out of the question.
Jagex/JMods do take into consideration that unfortunate things might happen, but as I said, Jagex/JMods have enough 'different evidence' to know for certain that they do know who is contacting them.
20-Jan-2024 17:59:21