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Bank Pin incorrect

Quick find code: 408-409-486-66285089

cazzzual
May Member 2019

cazzzual

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Title seems obvious but I finally recovered my account after dealing with a hacking situation. I immediately changed the bank pin once I regained access to the account. I have since played on the account for a few weeks. No issues. Went on vacation for a week and when I came back the pin was no longer working. Nothing seemed to be missing from my character (it was still wearing the same gear from when I left. as well as the character was still in the same spot. I have a jagex account so I get notified anytime there is a new log in. Is there anyway to regain access to my bank without having to wait the 7 days for it to reset? Id like to play the game. And of course I just renewed membership too so I will be losing a week of member time.

Thanks in advance for any help.

11-Aug-2023 23:52:40

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
cazzzual


I am sorry but you will have to wait out the seven days.
Bank PINs are so secure, even JMods cannot access them to alter or remove them.
While you wait, you can still do gathering activity and deposit via the Bank Deposit Boxes.

It is concerning that the PIN is not working. Are you certain you remembered it correctly?
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12-Aug-2023 01:06:57

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