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18-May-2023 07:17:43
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Requesting Aid from Jagex
Quick find code: 408-409-445-66280269
So, the first offence received a temp ban? But, later on, the account was hijacked and the hijacker committed a macroing offence which earned the account a perm ban?
This is extremely unfortunate.
Punishments are applied against accounts, not against players.
You are welcome to play the game but Jagex has basically said "not on that account any more" .
Offences only get one appeal. If the appeal fails, there is no further action the player can take to appeal a second time.
Jagex has, in the past, removed bans from accounts that had old macroing bans but they don't do this currently.
The only advice I can give is to keep the account login/password saved and check it once a year, just in case Jagex decide to offer another appeal chance. The ban appeal system has gone through changes over the years and secondary appeal chances have popped up when changes occur.
This is extremely unfortunate.
Punishments are applied against accounts, not against players.
You are welcome to play the game but Jagex has basically said "not on that account any more" .
Offences only get one appeal. If the appeal fails, there is no further action the player can take to appeal a second time.
Jagex has, in the past, removed bans from accounts that had old macroing bans but they don't do this currently.
The only advice I can give is to keep the account login/password saved and check it once a year, just in case Jagex decide to offer another appeal chance. The ban appeal system has gone through changes over the years and secondary appeal chances have popped up when changes occur.
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18-May-2023 09:11:14
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So, the first offence received a temp ban? But, later on, the account was hijacked and the hijacker committed a macroing offence which earned the account a perm ban?
This is extremely unfortunate.
Punishments are applied against accounts, not against players.
You are welcome to play the game but Jagex has basically said "not on that account any more" .
Offences only get one appeal. If the appeal fails, there is no further action the player can take to appeal a second time.
Jagex has, in the past, removed bans from accounts that had old macroing bans but they don't do this currently.
The only advice I can give is to keep the account login/password saved and check it once a year, just in case Jagex decide to offer another appeal chance. The ban appeal system has gone through changes over the years and secondary appeal chances have popped up when changes occur.
Thats the ebst advice.
Sadly I had to lock the thread as you keep bumping it hoping a Jagex Staff member will see it. Forums can't be used like that. You ask questions Community Helpers and the Community answer and give help and advice.
I've also removed post 1 for the Account loging name. You need to keep that safe and secure as others may try and recover it. Comprehensive Account Security
So, the first offence received a temp ban? But, later on, the account was hijacked and the hijacker committed a macroing offence which earned the account a perm ban?
This is extremely unfortunate.
Punishments are applied against accounts, not against players.
You are welcome to play the game but Jagex has basically said "not on that account any more" .
Offences only get one appeal. If the appeal fails, there is no further action the player can take to appeal a second time.
Jagex has, in the past, removed bans from accounts that had old macroing bans but they don't do this currently.
The only advice I can give is to keep the account login/password saved and check it once a year, just in case Jagex decide to offer another appeal chance. The ban appeal system has gone through changes over the years and secondary appeal chances have popped up when changes occur.
Thats the ebst advice.
Sadly I had to lock the thread as you keep bumping it hoping a Jagex Staff member will see it. Forums can't be used like that. You ask questions Community Helpers and the Community answer and give help and advice.
I've also removed post 1 for the Account loging name. You need to keep that safe and secure as others may try and recover it. Comprehensive Account Security
Live long and Prosper......
19-May-2023 10:59:17
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