forums.rs

Forums

Tried importing a Alt Account

Quick find code: 408-409-438-66280839

Shannon6456
Jul Member 2007

Shannon6456

Posts: 109 Iron Posts by user Forum Profile RuneMetrics Profile
I tried to import a Alt account to the Jagex Launcher, it did import, but I think it made another Jagex Launcher account? I used my Jagex Launcher username, but I don't see the Alt Account under my main account on the Launcher

Should I've used the #numbers after my Launcher username? Is there anyway to fix this?

29-May-2023 22:59:53

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Shannon6456


Have a read through the Jagex Launcher FAQ page to see if that helps. You should be able to see all accounts you have linked in the drop down list in the Launcher.

If you want to message Jagex to get your account checked, use the 'Contact Us' button at the bottom of the Upgrade your RuneScape character to Jagex account support page.

I do not recommend uninstalling the Google Authenticator app. It remains an essential piece of account security. If you are not using it currently, you will be required to use it again once you upgrade to a 'Jagex Account' though, at that time, you will be able to delete the unused auth code generators.
Example: I had an Auth code generator for each of my Jagex accounts in my Authenticator app. Now, with a Jagex Account, I have one auth code generator and was able to clear out the others.
Forum Community Helper -
Information about Moderators and Community Helpers

30-May-2023 00:55:29

69BananaDong
Aug Member 2021

69BananaDong

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
@Shannon6456

When I added my main to the Jagex launcher, it asked if I wanted to add another account. I added my alts and freaked out when Iaunched the launcher and could not find them.

I did not find any resources or anything to help or explain what happened.

After trying multiple things, I reinstalled the launcher and logged into the launch and finally found my alts in the dropdown menu.

02-Jun-2023 00:14:20

Quick find code: 408-409-438-66280839 Back to Top