Forums

hackers wont stop using my acc

Quick find code: 408-409-375-66287439

sfb

sfb

Posts: 29 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi,

I have another account, unfortunately recently it was compromised due to my own fault. I was tricked by someone that befriended me into downloading the wrong Runelite, after the hack, i used another device to change my password and a friend helped me rebuild, a couple of hours after the re build i was hacked again and account was cleaned. at which point i changed the password, and connected my account to Jagex launcher and authenticator.... which i thought would keep them out of my account..

How do i stop them from gaining access to my account? =/ what can be done? ive tried everything i can think of, it cant be my email that is compromised as they cant see the new passwords ive changed to and ive also changed the Jagex launcher to another email.

how do they keep logging into my account ?!

I have a feeling they're also using my acc to lure / do something dodgy as my members ran out and they bonded the account for 1 month and every time i log on, its a different location. they also have an account added, which i removed from friends, and theyve now re-added it

18-Sep-2023 22:51:01 - Last edited on 18-Sep-2023 22:53:07 by sfb

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
sfb


Using the Jagex Launcher won't secure the account BUT upgrading your account/s to a Jagex Account will.
When you upgrade into a Jagex Account, you set a new login .
Information about Jagex Accounts: Jagex Accounts FAQ

Also, you should check the 'Linked Accounts' tab in account management as the hijacker might have set up a linked account which gives them a backdoor login.
Unlink any accounts you see linked in there. Click on 'Manage Steam' to check for a linked Steam account.

You should do a scan on your computer in case the hijacker has managed to get some malware onto it.

Security review instructions: Security tips
Forum Community Helper -
Information about Moderators and Community Helpers

18-Sep-2023 23:19:07

Quick find code: 408-409-375-66287439 Back to Top