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Jagex Account No 2 shards

Quick find code: 408-409-368-66281147

AshenEmbers
Jun Member 2023

AshenEmbers

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I upgraded my Runescape account to a Jagex account with the promise of those 2 shards towards the golden cape, but I have not received them, and the interface for the whole golden cape event makes it seem like I don't even have a Jagex account when I can 100% tell you I have a Jagex account. I have rechecked like 10 times now, and when I try using the upgrade button on the interface for the golden cape event ingame, I end up being redirected to a page that just ends up being an error and that error being "Sorry, there was an error processing your request. Please try again." So please, if a moderator sees this, please help me.

03-Jun-2023 00:18:54

YtHaar-Mej
Dec Member 2005

YtHaar-Mej

Posts: 25,052 Sapphire Posts by user Forum Profile RuneMetrics Profile
The account you're posting from is a f2p account. Is this the one you're trying to get shards on?

Shards are only obtainable on member accounts, so if it's the f2p one, that would explain why no shards are being given.



Edit: looks like the account now has membership. going to assume everything is working fine now.
Can I turn in a paper without citing all sources?
"No."[1]
1. William Shakespeare, Hamlet , Act III, Scene 1, line 96.

03-Jun-2023 01:05:55 - Last edited on 03-Jun-2023 23:42:40 by YtHaar-Mej

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