RuneScape Forum Archive | Pleading a false ban twice.

Heart Ablaze

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

On September 23, 2020 a freshly made account by the name of " Kama " was banned for Major Macroing shortly after I finished a grind to 60 defense on my pure. The original name of the account was " On Defensive " before I name-changed it from another character I had.

My best attempts to plead that this ban was in error and that no illegal 3rd-party software was used, only the official default Runelite client and many hours of my own high efficency clicking over the course of that week were ignored.

My place of training was the Men located in Edgeville, as they have negative defenses, drop clues/herbs and were located right next to a bank. Adding alongside that there was no competition made this a perfect spot.

I used Super Attack/Super Divine Strength potions to keep my max hit above 2 and killed the Men within that small hut, keeping my clicks precise and always having my " attack " option selected on the next Man in line so that I could start attacking the moment my current target died. When my inventory was either full of loot or I ran out of potions I'd bank and do any cluescrolls I obtained as a small break between training.

As such I didn't move for hours at a time, staying within a small 5x5 tileset killing only 2-3 men as they respawned. No one came to say hello or chat with me despite being in a fairly popular location for players though was chatting in my clanchat the entire time. I spent 12+ hours a day over 5 days training my defense. My goal for the account was to make it hard to kill when in the Wilderness.

On the last day I hit 60 defense and decided to sleep in that night, only to find the next day that my account was flagged for major-macroing. I know Jagex doesn't look at any player-given evidence but I find it unfair to be called a cheater when playing honestly. I will not admit to a crime I never commited and plead " I'm Sorry " on any appeal.

My last appeal was about a week ago, denied again.

18-Feb-2023 20:37:17 - Last edited on 18-Feb-2023 20:41:30 by Heart Ablaze

Muzan-sama

Posts: 708 Steel Posts by user Forum Profile RuneMetrics Profile

Hi there

A Rat Queen

,

Unfortunately if your last appeal has been exhausted, then despite your best efforts in trying to explain the situation that is the end of the road for the account. There is nothing more that can be done to recover the account, I'm sorry to say.

I would like to say one thing about your circumstance, and that is that RuneLite is not the Official Client for RuneScape. It is a third-party client, and is always used at the users risk. There have been many instances where using RuneLite has been the suspect to a lot of issues that players have faced regarding macro detection. In the future if you decide to create another account, I would suggest downloading the Official Client which can be found here: Download the Jagex Launcher .

Again, I'm sorry to hear about your account. I hope you are able to recover and move on. | RuneScape Support | Code of Conduct | Account Security |

18-Feb-2023 21:32:52

Heart Ablaze

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

Considering the official Jagex Client links you to the Official Runelite Client and has since been approved of as being a non-bannable client for playing I don't take kindly to that reponse. In 2020 there are numerous comments of Jagex employees stating both online and in streams that playing the Runelite Client so long as no unauthorized plugins are used would be enough to keep your account safe. Since I did not install any plugins at all I am free of this stipulation.

It is no fault of my own if Jagex cannot tell the difference between a player playing honesty for extended periods of time vs a client using software to play effortlessly. The fact that they fail to see the difference means that relying on numbers alone is not a valid means of account security for the player and that player responses DO matter.

The fact that I've been trying for years to get this account back should be evidence enough that perhaps Jagex is the one in the wrong here and that my efforts are valid. It's a real shame when people have to take plea deals, I imagine if I had admitted to this crime three years previously I'd be unbanned and forgiven by now, but that's not how things should be done.

18-Feb-2023 21:55:46 - Last edited on 18-Feb-2023 22:47:00 by Heart Ablaze

Heart Ablaze

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

So I'm outright guessing there's no option to have someone actually look into my account and take into consideration the timeframe and methods I used to play it should obviously dictate someone who palys efficently and wasn't cheating?

Even now my current account I'm responding on has 8+ hours a day played and almost 1,050 total in less than 28 days of existance without combat stats. You cannot truely believe a game that involves endless clicking in restricted, minimal efforts isn't something that can be done effortlessly after enough time has passed? Especially with the highly detail explinations I've gave countless times in my reports?

24-Feb-2023 07:22:38

Muzan-sama

Posts: 708 Steel Posts by user Forum Profile RuneMetrics Profile

Original message details are unavailable.
Considering the official Jagex Client links you to the Official Runelite Client and has since been approved of as being a non-bannable client for playing I don't take kindly to that response.
This is a Community-Led Account Help Forum, and so any advice or information you receive here is from the community. Unfortunately as part of the community and not the moderation team, the best I can do for you is to provide you with current and accurate information, and that is that third-party clients are used at the player's own risk. This is simply the fact of the matter, as blunt as it may be.

With regards to recovering your account, I have heard of instances where players have attracted the attention of Moderators by contacting them through Twitter or Reddit, but this is not a guaranteed resolution, and so cannot be taken to be a proper method of recovering a banned account. If you decide to do this, then this is up to you.

Because of this as I have said, if you have exhausted your ban appeals, then there is nothing further that I can advise you to do to recover your account. I'm sorry to tell you this, and hope you realise that we are trying to do what we can to help you. But from here, there is not much else that we as the community can do. | RuneScape Support | Code of Conduct | Account Security |

24-Feb-2023 08:25:28

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

Original message details are unavailable.
On September 23, 2020 a freshly made account by the name of " Kama " was banned for Major Macroing shortly after I finished a grind to 60 defense on my pure. The original name of the account was " On Defensive " before I name-changed it from another character I had.

My best attempts to plead that this ban was in error and that no illegal 3rd-party software was used, only the official default Runelite client and
many hours of my own high efficency clicking
over the course of that week were ignored.
...

My last appeal was about a week ago, denied again.
If you do mean that you are clicking in 'msec for hours upon hours', Jagex/JMods have lots of knowledge about the 'human capabilities of clicking fast/accurate simultaneously' and if you wanna challenge that discussion/debate you have to come up with evidence that you are able to do that yourself as a human without any error.

Jagex's Systems do register speed/accuracy. For those people who wanna know.

24-Feb-2023 12:24:36

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile

Hey, Heart Ablaze.

RuneLite is indeed advertised in the main Old School RuneScape website and the reason why this was added was because a lot of players were downloading replicas of RuneLite and were getting hijacked. To avoid this from occurring, Jagex decided to add a direct link to the real RuneLite website. You will not get banned for merely utilizing RuneLite to play RuneScape; however, there are rules and regulations that players and third-party software owners must adhere to in order to avoid being banned.

To check if you were using illegal add-ons or not, you should read this: Third Party Clients Update . Although Jagex does allow you to use RuneLite, it comes with a warning: it's at your own risk. This is because Jagex cannot vouch for the security of approved third-party software as they are not owned nor maintained by Jagex. Anything you download from RuneScape can be vouched for by Jagex because they own it.

You may also read Macroing & RWT bans [Info] for further details.

24-Feb-2023 15:25:46

Heart Ablaze

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

Do you know how long it takes to kill a single Level 2 man with 7 Hitpoints on a defense pure with the best gear and potions possible? About 5-6 seconds.

You really think Jagex sees a player making hundreds of clicks a minute when at most I only have to click a few dozen times? You click once, wait 5-6 seconds, attack the next man, maybe pick up some loot inbetween and repeat over 9,500 times. This milisecond mentioning is very unknowledgeable on your part.

24-Feb-2023 16:39:32

Heart Ablaze

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

Since I also played on two other accounts for which one was a level 107 and another was a 1-defense pure at level 79 combat all on the same Runelite client I can safely say that the illegal plugin retort is moot. I've never been hacked or compromised on any service and this is my first ban I've ever recieved. The fact that my other accounts haven't been flagged is a good enough sign on that plugin nonsense.

Please don't assume I'm half my age and don't know how to download and install programs, or follow security rules on a game I've played longer than most of this playerbase has been alive.

24-Feb-2023 16:44:04

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile

No assumptions were made. Since nobody mentioned the guidelines set forth by Jagex in order to fully comply with the usage of RuneLite, I decided to share them with you as there is a possibility that an illegal add-on -- with or without your knowledge -- may have been the reason why you were banned. Unfortunately, as it was mentioned above, these sub-forums are managed by the Community Helpers and other members of the community that enjoy assisting others.

We are only capable of providing information that is publicly available and to share links that may be relevant to your specific situation. Sadly, according to the Appeal an offence Support article, if your appeal is denied, then it means that the account will remain banned. This means that the account in question will remain banned.

I know that you are claiming innocence here, but you are speaking to regular players and we are undoubtedly incapable of finding that out. Only Jagex Moderators can. Considering that the appeal was denied, it's their decision that the ban will remain. Just so you know: by the time that you sent in an appeal, you were asking a third Jagex Moderator to review your account. Prior to the ban being added and you appealing it, the account would have already been checked by two distinct Jagex Moderators, as enumerated here: Banned Account [Info] .

Mod Stevew occasionally posts here, but he isn't required to and it isn't guaranteed. Plus, I haven't seen him in a while. I'm sorry it isn't better news.

24-Feb-2023 17:47:15

Forums

Pleading a false ban twice.