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Account Ban Mistake?

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Mush Mushoom
Jun Member 2023

Mush Mushoom

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
So I sent in an appeal for a ban on one of my accounts back in August of 2022. It was a ban for Macroing, I thought this was a mistake because I spam left-click and "1" to clean herbs in rapid succession with my Herblore skillcape, and figured I was mistaken for a bot.

So I sent an appeal for the ban, and was denied, but later I saw the reason for the ban, and it said: "For Macroing on OSRS." the problem is, I haven't touched OSRS in MONTHS prior to the ban.

Now I believe my account was hacked and they botted on my account, but the appeal was already denied.

Is there anything I can do to get my account back?

I don't even play Oldschool, and I've had that account for over 18 years at this point. Major blow to all those years and time spent on that account.

28-Jun-2023 21:14:30

Mrs Ana

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile
Hey, Mush Mushoom.

Unfortunately, since you have already appealed the ban and it was denied, there is nothing else that may be done for that specific account. Whenever a ban is placed on an account, Jagex checks for hijacker activity during their investigation. As soon as you send in an appeal, they also check again. If the appeal was denied, then it means that there wasn't conclusive evidence to determine that a hijacker was present at the time of the rule-breaking occurrence.

Please see Banned Account [Info] for further details on that.

I'd also check the Security tips Support article to ensure that the security of both your device and RuneScape account are top notch.

28-Jun-2023 21:42:27

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