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Maxed & Muted

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t0pNotch
Mar Member 2023

t0pNotch

Posts: 13 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello,

Does anyone look into mutes? Got a perm mute back In 2018 but recently maxed
The account got into pvm now burnt from the game as I can't speak to anyone.

Could someone tell me what the perm mute was actually for and maybe look into it for me?

Acc name: m0i k

Thanks
Mike

24-Jun-2023 08:38:41

t0pNotch
Mar Member 2023

t0pNotch

Posts: 13 Bronze Posts by user Forum Profile RuneMetrics Profile
Hey Malua,

Sadly not I tried to check the evidence part to see if it was just when me and the twitch chat was messing around on stream but no evidence comes through.

Sadly no appeal option as it was denied, it does say manually applied though not to sure if that means anything?

Just so hard to try get through to Jagex to ask them anything! Appreciate you trying to help though.

Thanks
Mike

24-Jun-2023 08:57:59

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
t0pNotch said :
Hey Malua,

Sadly not I tried to check the evidence part to see if it was just when me and the twitch chat was messing around on stream but no evidence comes through.

Sadly no appeal option as it was denied, it does say manually applied though not to sure if that means anything?

Just so hard to try get through to Jagex to ask them anything! Appreciate you trying to help though.

Thanks
Mike
If your appeal was denied there's no other option available in any time soon and the offense soo severe that Jagex/JMods will not discus your case any time and the penalty remains.

24-Jun-2023 09:28:52 - Last edited on 24-Jun-2023 09:34:05 by 2_Tron

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Malua said :
If you want to post the display name of the affected account, I can ask on your behalf for a JMod to message you the offending chat.
A request like this does not affect the status of the account but it does provide some closure about the mute.
This will give no closure but more or less the opposite. Many others will file their claims and wanna have proof about things they already do know all to well.
Such requests should be disregarded fully.

24-Jun-2023 12:09:40

Wozz
Apr Member 2023

Wozz

Posts: 1,029 Mithril Posts by user Forum Profile RuneMetrics Profile
2_Tron said :
Malua said :
If you want to post the display name of the affected account, I can ask on your behalf for a JMod to message you the offending chat.
A request like this does not affect the status of the account but it does provide some closure about the mute.
This will give no closure but more or less the opposite. Many others will file their claims and wanna have proof about things they already do know all to well.
Such requests should be disregarded fully.


I believe that discretion can be used in this type of situation, just as it is used with the appeals themselves. I'm sure that the team has honed in on the difference in behaviors and patterns with malicious offenders and those that would just want "closure", or any explanation for that matter.

In personal experience, I have seen (especially on social media) that Jagex has been more open and communicative with those that have had disciplinary action taken against their account(s).

Of course, none of it is obligatory from Jagex, but I think it is a nice gesture towards those that are just genuinely curious.




t0pNotch said :
Hello,

Does anyone look into mutes? Got a perm mute back In 2018 but recently maxed
The account got into pvm now burnt from the game as I can't speak to anyone.

Could someone tell me what the perm mute was actually for and maybe look into it for me?

Acc name: m0i k

Thanks
Mike


As far as the original post goes, I wouldn't hold your breath hoping for any type of reversal regarding the account or the punishment. Once an appeal is denied, there's not much chance that the final judgement will ever be overturned. However, I hope that Malua is able to get you some of the closure that you seek!
Twitter:
@Seftsy

Need any help? Feel free to add & PM me!

25-Jun-2023 06:07:38

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Jagex/JMods are pretty clear about offences/penalties which they also have communicated to The RuneScape Community in clear detail ... Appeal an offence ... <- (link) in '
Jagex's Support Centre
' where this information is shared for a very long time.

Unappealable offences


If the ban or mute is unappealable we have deemed the offence so severe that an appeal will not be permitted.

Unappealable offences include:


- Account hijacking
- Bug abuse
- Real-world trading
- Other manual permanent bans (fraud, community safety)

These offences are always investigated thoroughly before being applied and will not be discussed further
.


Even when you have gotten your ban in 2018 there's no reason to post for any closure, other than having another reason for argueing back & forward once again only the next time using another alt account to do so.

25-Jun-2023 12:48:57

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