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my account is messed up
Quick find code: 408-409-242-66279156
Your thread title is very misleading. Your account is not messed up.
You
messed things up!
You accidentally created a new account then logged into it while doing the SteelSeries redemption and the Battleworn Steel Unicorn ended up on the new account.
You did not knowingly make this new account. OK, but plenty of players unknowingly make new accounts. The trick is to log out of the account and not use it.
It's pretty easy to know which account you are logged into, particularly if you are using the Jagex launcher or the new Jagex Accounts system.
How can you fix this?
Try uninstalling the SteelSeries GG Software and logout of the SteelSeries website.
Then start over making sure you are logged into the correct account this time.
If your computer ip is recognised and it won't let you set up a new SteelSeries account, you might have to do the process from a different computer.
You accidentally created a new account then logged into it while doing the SteelSeries redemption and the Battleworn Steel Unicorn ended up on the new account.
You did not knowingly make this new account. OK, but plenty of players unknowingly make new accounts. The trick is to log out of the account and not use it.
It's pretty easy to know which account you are logged into, particularly if you are using the Jagex launcher or the new Jagex Accounts system.
How can you fix this?
Try uninstalling the SteelSeries GG Software and logout of the SteelSeries website.
Then start over making sure you are logged into the correct account this time.
If your computer ip is recognised and it won't let you set up a new SteelSeries account, you might have to do the process from a different computer.
28-Apr-2023 05:42:48
emGem
said
:
Your thread title is very misleading. Your account is not messed up. You messed things up!
You accidentally created a new account then logged into it while doing the SteelSeries redemption and the Battleworn Steel Unicorn ended up on the new account.
You did not knowingly make this new account. OK, but plenty of players unknowingly make new accounts. The trick is to log out of the account and not use it.
It's pretty easy to know which account you are logged into, particularly if you are using the Jagex launcher or the new Jagex Accounts system.
How can you fix this?
Try uninstalling the SteelSeries GG Software and logout of the SteelSeries website.
Then start over making sure you are logged into the correct account this time.
If your computer ip is recognised and it won't let you set up a new SteelSeries account, you might have to do the process from a different computer.
i used your advice and seem to have gotten the items. thank you for your help
Your thread title is very misleading. Your account is not messed up. You messed things up!
You accidentally created a new account then logged into it while doing the SteelSeries redemption and the Battleworn Steel Unicorn ended up on the new account.
You did not knowingly make this new account. OK, but plenty of players unknowingly make new accounts. The trick is to log out of the account and not use it.
It's pretty easy to know which account you are logged into, particularly if you are using the Jagex launcher or the new Jagex Accounts system.
How can you fix this?
Try uninstalling the SteelSeries GG Software and logout of the SteelSeries website.
Then start over making sure you are logged into the correct account this time.
If your computer ip is recognised and it won't let you set up a new SteelSeries account, you might have to do the process from a different computer.
i used your advice and seem to have gotten the items. thank you for your help
29-Apr-2023 12:32:09
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