Not sure where else to look for help at this point, but three weeks ago during the dxp event my account was hijacked with no email of a new log in, no breach of my information nor was my authenticator turned off. I requested loss of items and had my items replaced, changed all my information, scanned for keyloggers or suspicious applications and tried to set a bank pin until the last day of the pin being set, I was hijacked once more, items sold and traded away. Both events my UI was changed to legacy mode, and was found in the War's Retreat area drained of everything. Obviously I understand my items cannot be refunded a second time, but this time I decided to unlink steam because I assumed that was the issue, reset everything once again, tried to establish a bank pin, but earlier today I logged in with the exact same issue. Everything sold, they even claimed my Golden cape and sold it, then traded the money to someone in War's Retreat. I am genuinely so confused as to how to even secure my account when no matter what I do, they access it and take everything before the PIN can be set. I am trying a VPN on top of all the previous steps in the hopes that it might allow me time to at least get the PIN in place, but I have no idea how to stop them from accessing my account.
04-Jun-2023 13:31:37
