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Tarzan Jung
Oct Member 2020

Tarzan Jung

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
I have two accounts in jagex launcher.

Ghardina
Tarzan Jung

I wrote that i wanted to end the Ghardina account
Not the Tarzan Jung account

How can i get in contact with support so i can explain that they dont remove my Tarzan Jung account?

Best Regards
Mattias Karlsson (Tarzan Jung)

24-Aug-2023 09:07:44

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Tarzan Jung


Are just using the Launcher or have you fully upgraded your accounts into a Jagex Account?
It is possible to be using the Launcher and not be a Jagex Account.

If you have only installed the Launcher and added your accounts to that, there is no need to message Jagex as only the account you request will be deleted.

If you have fully upgraded into a Jagex Account, you will need to cancel the deletion as all linked accounts will be deleted, not just the one.

To check your status i.e. Jagex Account or not, log into account management (click on "My Account" at the top of this page) and look for a blue 'Upgrade' button at the top right under "Enhance your security". If you can see that blue button, you don't have a Jagex Account and don't need to worry.
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25-Aug-2023 00:15:36

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