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My RS Problem
Quick find code: 408-409-227-66277930
Hi, Gerjaffers21.
Are you referring to the login email address or the registered email address on the account? See: Login email and registered email . If it's the login email address, it cannot be changed. If it's the registered email address, it can be changed but since you no longer have access to it, the only way to change it is through an account recovery request.
Head to the Change registered email Support page. Scroll down to click on the blue "Recover Account" button. See the screenshot below:
You'll then be presented with the form below. Enter your username (accounts created before November 2010) or your login email address (accounts created after November 2010):
An email is sent after this. Since you don't have access to the registered email address in question, you ought to click on the yellow "
Finally, you'll get to the webform below. You'll have to enter information that proves to Jagex that you actually own the account. At the very beginning, you are asked for an email. This email address will become your registered email address and that's where the response(s) will be sent from now on. If you are successful, the old, inaccessible registered email address on the account will be automatically changed to the NEW email address that you select at the top of the webform, as evidenced below:
It's recommended to utilize a Google Mail account as they have shown the least amount of headaches for players among the email service providers out there.
Are you referring to the login email address or the registered email address on the account? See: Login email and registered email . If it's the login email address, it cannot be changed. If it's the registered email address, it can be changed but since you no longer have access to it, the only way to change it is through an account recovery request.
Head to the Change registered email Support page. Scroll down to click on the blue "Recover Account" button. See the screenshot below:
You'll then be presented with the form below. Enter your username (accounts created before November 2010) or your login email address (accounts created after November 2010):
An email is sent after this. Since you don't have access to the registered email address in question, you ought to click on the yellow "
contact Jagex support
" link, as shown below:
Finally, you'll get to the webform below. You'll have to enter information that proves to Jagex that you actually own the account. At the very beginning, you are asked for an email. This email address will become your registered email address and that's where the response(s) will be sent from now on. If you are successful, the old, inaccessible registered email address on the account will be automatically changed to the NEW email address that you select at the top of the webform, as evidenced below:
It's recommended to utilize a Google Mail account as they have shown the least amount of headaches for players among the email service providers out there.
07-Apr-2023 15:20:27
Threads been moved over to a better suited section for you.
Good luck. Comprehensive Account Security
Good luck. Comprehensive Account Security
Live long and Prosper......
07-Apr-2023 15:27:06
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