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Name change bond not working

Quick find code: 408-409-207-66285335

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Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
emenes


Have you tried logging out, closing down then opening up and logging back in?
Have you tried the name change feature in account management outside the game?

If you have tried both the above and still can't use the early name change, you will need to message Billing Support to get your account checked and get help.
Go to the Find my Bond support page and use the 'Contact Us' button at the bottom.
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16-Aug-2023 13:31:17

Mod Stevew

Mod Stevew

Jagex Moderator Forum Profile Posts by user
Malua said :
Wait and see what the further response from Mod Stevew is. too slow
I suspect you inadvertently did use the Bond as I can see you changed emenes to the same name, emenes. :P Looks like that to me. No harm, no foul. Name restored :)

17-Aug-2023 09:50:22 - Last edited on 17-Aug-2023 09:52:02 by Mod Stevew

cyberpunk gf

cyberpunk gf

Posts: 10 Bronze Posts by user Forum Profile RuneMetrics Profile
So I name changed to emenes with the free name change, bought a bond, redeemed it and it auto used it on emenes again? Thanks for restoring my name but I'm a bit confused on how exactly that happened. I never entered a name after I redeemed my bond for the name change, it just disappeared.

17-Aug-2023 18:33:26

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