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Cant login on my main account

Quick find code: 408-409-144-66278209

iorhn

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Hello,

I didnt play on my main account for a very long time and i wanted to login again to see it has been banned for serious rulebreaking. but when i log in on the website it says the account has no offences, i have no messages in my inbox and my ign has been removed.

The former ign was : frichee and bcs it had no ign set i thought maybe that was the reason so i changed it to romma1 and i still cant login. what have i done can someone please help me? i didnt break the rules and now 15 years of progress has been removed i cant appeal since the account has no recorded offences

12-Apr-2023 10:33:08

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

iorhn

I suspect you used the wrong login when you logged into the website.
The romma1 account looks like it has barely been played, maybe just Tutorial Island.
It isn't the other account.

Try logging in to the website again.
If you still can't get into the right account, try the tools on the Forgotten login support page.

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12-Apr-2023 11:52:28

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