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DRG Anarky
Mar Member 2024

DRG Anarky

Posts: 53 Iron Posts by user Forum Profile RuneMetrics Profile
I purchased a membership using bonds and it was for 14 days i was on 10 mins ago no problem went to the bathroom game brought me back to lobby like normal but now i dont have a membership and want to know why plus the game is trying to bill me through my phone witch should not be happening since i use in game currency to buy my bonds.

20-Oct-2023 17:16:03

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
DRG Anarky


The membership lasts for exactly 14 days...to the minute.
Have you used up the time? You can check by logging into account management and checking your membership information and also the 'Messages' tab.

Billing through your phone would only happen if you had paid that way previously and hadn't cancelled the subscription.
Using a Bond for membership just delays a regular subscription renewal, it doesn't cancel it.
This is the support page about how to cancel a membership.
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20-Oct-2023 23:50:51

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