Forums

Jagex Account Question

Quick find code: 408-409-132-66293361

Jan 2020

Silo13

Posts: 4,624 Adamant Posts by user Forum Profile RuneMetrics Profile

I know the Launcher is getting updated.

I went to the forums and saw the notice about getting the 'red' notice that your email or PW is not correct (which is happening to me).

What I don't get?

I already have a Jagex account and it's prompting me to make a new one?

Is that what I'm supposed to do (I doubt)?

Or just wait longer for repairs to finish? (I thought they were done already).

Thanks all...

RIP Forums... I never thought I'd see the day. <3

18-Jan-2024 19:07:26

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

Solchi

Because of the Launcher update, everybody was logged out of their Launcher and has to log back in now.

The update has completed.
If you already have a Jagex Account you just need to log back into it.
If it is prompting you to make a new one, either you have used the wrong login or you don't actually have a Jagex Account yet.

The support articles about Jagex Accounts are:
https://help.jagex.com/hc/en-gb/sections/5219252636177-Account-login

Forum Community Helper -

Information about Moderators and Community Helpers

18-Jan-2024 22:30:54

Quick find code: 408-409-132-66293361 Back to Top