RuneScape Forum Archive | Recovering Old Account

Jan

2018

SnowPikachu

Posts: 997 Gold Posts by user Forum Profile RuneMetrics Profile

Hi everyone! I can't remember if I posted a thread like this, but I can't find it in my history, so going to try again.

I used to have an account that I knew existed from at least '05 (since I vividly remember partaking in the Xmas event), but I no longer have access to since years ago.

I have tried throughout the years to recover the account, but unfortunately I always get my appeal denied rather quickly as most likely the information that I put in doesn't match. I had created the account around the time I was 10 years old, and it's been about 20 years since I've last played on it

. Is there any other way that I can retrieve the account since I keep getting my appeal denied? And it's not that I'm trying to recover the account because of rare, tradeable items. Honestly, I would just love the account back because of my nostalgia with the account, and because of the '05 Xmas event items that I no longer have.

Side question, if I am unable to reobtain the account, is there a way for me to "reset" my OSRS account to nothing and start over? Like, take it back to tutorial island? Would assume that a J-Mod would need to be involved in that.

17-Mar-2023 21:01:19

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

SnowPikachu

Firstly, your very old account:
Are you certain you have the correct login username?
Quite a few very old account recoveries fail because the player has mis-remembered the original login username.
If you want to check the login, you can use the 'Contact Us' button on the Forgotten login support page.

The only way to succeed at account recovery is to prove that you created the account.
This means supplying information from the creation and early days/years of the account.
Creation month/year - Creation location - Creation ISP - Creation Password (or another very early one) - earliest Payment information.
If you were quite young, ask your family members for help remembering details, particularly the ISP the family was using.
You might have had someone else paying your membership. Even if you don't have a transaction ID, you should still know who paid, how they paid and the payers postcode and email .

As an alternative to account recovery?
The only way to get back into the account without doing a recovery, is to get access to the registered (linked) email. Having access to that email will get you straight back in control and you will be able to reset the password.

Your side question about OSRS:
Resetting an OSRS account (or any account at all) is not offered or doable.
If you want to start OSRS over, you need to create a new account.

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17-Mar-2023 22:16:21

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18-Mar-2023 02:54:48

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18-Mar-2023 02:54:50

Jan

2006

Rooh

Forum Moderator Posts: 40,719 Sapphire Posts by user Forum Profile RuneMetrics Profile

@Torment King

Please make your own thread... and you should take out the email address, not a good idea to post personal information.

"All those moments will be lost in time, like tears in rain"

18-Mar-2023 10:05:49

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

It is very well possible that you are talking about a '
RuneScape Classic
-account' but it is also possible you are talking about an '

early RuneScape 2

-account'.

The problem here is that RuneScape Classic accounts are impossible to recover. Assuming that you never made it to RuneScape 2.
If you are talking about an 'early RuneScape 2 account there is no possibility to recover said account for being too long inactive.

Compared to creating a new account at this moment and play RuneScape as it is, recovering your account doesn't have any value as your account probably is a very very low level account.

Jagex/JMods do not reset/rollback accounts, unless there's a technical/program error that justifies an account reset/rollback and those are mostly done when large groups of The RuneScape Community are affected by said error.

18-Mar-2023 19:08:11 - Last edited on 18-Mar-2023 19:27:19 by 2_Tron

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

2_Tron said :
The problem here is that RuneScape Classic accounts are impossible to recover. No so.
You are mistaking the term 'account' with 'game activity'.
While Classic has been taken offline, the account itself would still exist.
A Classic player would log in and find themself having to start RS3 (or OSRS) from tutorial.
The account itself is not impossible to recover. It might be difficult to recover if the player doesn't have enough information. 2_Tron said :
If you are talking about an 'early RuneScape 2 account there is no possibility to recover said account for being too long inactive. Jagex does not delete accounts due to inactivity. Nor do they make a "too long inactive" account impossible to recover.
The problem will always be the difficulty in providing sufficient information to succeed at recovery.

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18-Mar-2023 21:53:02

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile

On 4 August 2005, Jagex discontinued and closed down the free version of RuneScape Classic; it remained accessible for many years for Members. Jagex claimed this was largely due to the free version being mainly used to break rules. On 15 January 2006,

only players who had logged in between 4 August 2005 and 15 January 2006 could play RuneScape Classic

, meaning that members could not access RSC unless they had logged in within that time frame. This was due to a number of problems, one being that Jagex simply decided that RuneScape Classic's upkeep imposed a heavy cost on hosting the servers, since it is no longer updated.

->
I used to have an account that I knew existed from at least '05
(2005)

->
I had created the account around the time I was 10 years old, and it's been about 20 years since I've last played on it
(2003 - we live in 2023)

->
I would just love the account back because of my nostalgia with the account, and because of the '05 Xmas event items that I no longer have.
(obvious)

How can a 'kid', of the age of ten (maybe 12), create an account and pay membership, because
F2P was closed down mainly because it was used to break the rules
.

A kid of ten creating an account 'is breaking the rules' and it isn't said but there could be more actions put on said account making it unable to recover.

As I said,

The problem here is that RuneScape Classic accounts are impossible to recover. Assuming that you never made it to RuneScape 2 .

For the rest I still stick to my feedback as how I have wrote it down, not going to change that.
And I didn't talk about 'deleting accounts'.

19-Mar-2023 09:52:42

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

2_Tron said :
As I said,

The problem here is that RuneScape Classic accounts are impossible to recover. Assuming that you never made it to RuneScape 2 .

This statement is untrue.
Why?
Because you are confusing an 'account' with the game itself. The Terms and Conditions describe the game as a 'Jagex Product'. So, you are confusing an 'account' with the 'Jagex Product'.
Not having access to Classic does not make an account unrecoverable. It makes that particular Jagex Product unrecoverable. The account can still be used to access other Jagex Products e.g. RS3, OSRS.
2_Tron said :
How can a 'kid', of the age of ten (maybe 12), create an account and pay membership, because
F2P was closed down mainly because it was used to break the rules
.

A kid of ten creating an account 'is breaking the rules' and it isn't said but there could be more actions put on said account making it unable to recover. Underage players could create a chat restricted account. If they could get their parents to submit permission forms to Jagex, the account could be upgraded to full access. The full restriction on underage players being able to create an account was put in place only about six years ago.
Plenty of underage players got family or relatives to pay memberships for them. It was common practice until Bonds became available.

RS2 became available in March 2004. At that time all Classic accounts were converted to RS2. If players wanted to continue playing Classic, they had to request that their account be converted back.

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19-Mar-2023 12:06:02

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19-Mar-2023 19:59:24

Forums

Recovering Old Account

SnowPikachu

Malua

Rooh

2_Tron

Malua

2_Tron

Malua