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NewSpace Dust Interface Glitch

Quick find code: 366-367-970-66193593

JuvyJay

JuvyJay

Posts: 28 Bronze Posts by user Forum Profile RuneMetrics Profile
I won some spacedust in the new TH promo. When I click on it to use it and choose a skill (similar to when using lamps interface) the skills interface it wants me to choose does not pop up and I cannot select any skills to consume the dust on.

It's frustrating because I have to keep them in my inventory if I want to try to use them in the future as it will not let me store them in my bank. I can also destroy it for no reward if I want to free up space. Am I doing something wrong?

14-Dec-2020 14:59:12

Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
Do you mean that the skill selection interface is blank? I believe this is an issue that has affected a number of people over the past few days, and it definitely sounds like a bug. Indeed, I have seen a few posts on the forums and social media about this, but I haven't seen a confirmed workaround.

Which client version are you using? I noticed some of the players experiencing this were accessing the game through the Mac client.

You could try playing through Steam or Mobile, to see if that acts as a workaround. Change your in-game graphical settings, as this might help to temporarily rectify the issue. In this vein, check to see if your graphical drivers require an update. If they do, make sure you update them. Alternatively, you could try clearing your cache to see if that makes any difference.

If all else fails, you should submit an in-game bug report. Hopefully, it will be rectified in due course.

16-Dec-2020 16:13:46 - Last edited on 16-Dec-2020 16:17:47 by Trewavas

Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
I'd recommend submitting a bug report through the in-game report interface. It looks like a fair number of players have been affected by this, and you're not alone. Hopefully, they'll issue a fix soon. However, with the festive period on the near horizon, it may take a little while.

20-Dec-2020 15:30:50

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