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Parental Controls on MTX

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Da No Man
Dec Member 2023

Da No Man

Posts: 91 Iron Posts by user Forum Profile RuneMetrics Profile
As a parent, I think it would be easier to allow my kids to play the game if I was able to prevent them from being able to use a card that is stored in a device or left out without my permission.

Also, if an older player develops a gambling issue, they can have their spouse/ family member put a parental lock on their account to avoid excessive Treasure Hunter key purchases. I know that one sounds oddly specific. But, my main of 19 years was just permabanned for asking to be blocked from buying them. The conversations with other players afterwards have convinced me that a fair number of players would see this option as an improvement.

16-Jun-2020 10:43:17

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,176 Sapphire Posts by user Forum Profile RuneMetrics Profile
"1. Freedom of Choice: With a diverse player base, we have recognised that it’s essential we provide players with controls and options that enable them to shape a play experience that’s appropriate for all. This is about providing players, parents and guardians increasing control to manage how long they – or those they are responsible for – play and how much they spend across games, both now and in the future."


https://www.jagex.com/en-GB/news/NhvGG2/why-live-service-video-games-have-a-duty-of-care-

Seems like Jagex has already addressed your in game purchase concerns.

16-Jun-2020 16:14:29

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,176 Sapphire Posts by user Forum Profile RuneMetrics Profile
Da No Man said :
They addressed that it was a concern, but didn't actively implement anything. This article lulled me into a false sense of safety. When I asked Jagex to do what that says, they simply parmabanned me.

You definitely aren't permabanned on this account. I can't tell if you were "permabanned" on another account. You need to ask account support for that.

Please notice one thing, Jagex has already implemented some and is in the process of implementing the rest of what I quoted. I don't think they ever mean there will be "permanent lock" on spending money on whatever in game purchases including membership subscription. I don't know what you wrote exactly to Jagex, but based on what you wrote on your OP, I suspect you miscommunicated your request:

"put a parental lock on their account to avoid excessive Treasure Hunter key purchases"... certainly seems like a request to lock your account because either they lock your access to all game content or they don't lock you. There is no reason to just lock you out of Ardougne but not the rest of Gielinor... nor there is any reason to just lock you out of TH but not membership.

16-Jun-2020 20:32:52 - Last edited on 16-Jun-2020 20:37:39 by Dilbert2001

Da No Man
Dec Member 2023

Da No Man

Posts: 91 Iron Posts by user Forum Profile RuneMetrics Profile
Yea, my main was banned. This is a lowbie. I had put in a ticket asking if it was possible to block TH key purchases. It was a question. I understand that my account is gone abs I won't be able to get it back, but I'm hoping that if they implement this type of change, it could prevent someone else from that gut punch feeling from losing so much work.

16-Jun-2020 22:48:20

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,176 Sapphire Posts by user Forum Profile RuneMetrics Profile
Da No Man said :
Yea, my main was banned. This is a lowbie. I had put in a ticket asking if it was possible to block TH key purchases. It was a question. I understand that my account is gone abs I won't be able to get it back, but I'm hoping that if they implement this type of change, it could prevent someone else from that gut punch feeling from losing so much work.

I am not sure your account is locked for good. I think you can make a request to have it unlocked, but you may need to show proof that you are the parent of the account you asked to be locked.

Again, what you wrote on OP looks very much like a parental request to have your child's account locked and not a question. It shows Jagex has actually implemented the parental care measures they mentioned on their Duty of Care news.

As they also mentioned, they are working on letting players set their own play time and spending limits. However, there is no reason why they should waste their time on letting players to just limit specific content like you can only limit fighting Telos or catching sailfish to x hours a day or you can only spend $y on TH keys or membership. The play time and spending limits apply to all the in game content and spending.

16-Jun-2020 23:51:33 - Last edited on 16-Jun-2020 23:53:27 by Dilbert2001

Draco Burnz
Dec Member 2011

Draco Burnz

Posts: 79,296 Emerald Posts by user Forum Profile RuneMetrics Profile
Dilbert2001 said :
"1. Freedom of Choice: With a diverse player base, we have recognised that it’s essential we provide players with controls and options that enable them to shape a play experience that’s appropriate for all. This is about providing players, parents and guardians increasing control to manage how long they – or those they are responsible for – play and how much they spend across games, both now and in the future."


https://www.jagex.com/en-GB/news/NhvGG2/why-live-service-video-games-have-a-duty-of-care-

Seems like Jagex has already addressed your in game purchase concerns.

Seems like it.

So no support.
Draco Burnz
Anime Fanatic
Defender of the logical

22-Jun-2020 00:38:38

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