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items not recieved

Quick find code: 366-367-872-66171766

Jan 2021

KAPTN PLANET

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

hey, guys, I think the treasure hunter is buggy I have "won" I spent $120 on keys and have noticed I'm not getting all my rewards i.e double 1k protean planks I have 4 in my bank I should have about 5k by now, triple item pieces I'm not getting accept masks...

I also took a video of the protean planks just so it's clear there is a problem, who do i ask for help? or a refund? cheers.

23-Jul-2020 07:37:23

Jun 2010

Konota

Posts: 7,103 Rune Posts by user Forum Profile RuneMetrics Profile

What kind of promotion on TH was this on? The rainbow? Hello Moto

23-Jul-2020 12:59:58

Guipunk1

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

Hey there!
The same is happening with me. I have received 1k protean planks, logs and bars in TH. Everytime I have asked to deposit it and when I have checked they are simply not in the bank!
Have you found out what happened to yours?

05-Aug-2020 21:38:07

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