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Treasure Hunter - Bugs

Quick find code: 366-367-81-66290431

H R I
Mar Member 2020

H R I

Posts: 361 Silver Posts by user Forum Profile RuneMetrics Profile
**EDIT 2:

- I'm receiving information that non-purchased keys are working properly, but purchased keys continue working for 1-2 keys then give the "Attempting to approve bought Key." error. It will work 1/10 times, but 9/10 times it closes TH out and says Treasure Hunter is not available at this time.

**EDIT:

- Jagex made a technical post about Treasure Hunter being "Down" for the time being. They said they would let us know once it was up an running properly.

- Instead of an update being provided, the post was removed in it's entirety, I would imagine to highlight the new update instead of the technical issues, quite annoying.

- Treasure Hunter is available in-game, but only works for 2-3 keys before it "Attempting to authenticate bought keys", and then never authenticates the keys. It then instead, closes and says "Treasure Hunter is unavailable at this time.


Hello, please move this if it isn't in the right location.

Here are the constant issues being experienced:

Several weird issues with Treasure Hunter:

- Won't authenticate purchased Keys (Attempting to approve bought Key wheel of death), eventually just closes and says Treasure Hunter isn't available at this time.

- When it does work - It won't actually use keys & I continue to stay at the same amount although I am gaining items. I had 29 Keys left & I've used 12, but the system still says 29 keys.

- When it does work, and multi open is selected, it will open the first chest, and continue opening chests, but the first chest opened is what is displayed on the screen still, it doesn't populate the next chests items.

Is anyone else experiencing this?

15-Nov-2023 16:52:56 - Last edited on 15-Nov-2023 21:38:28 by H R I

Mokokoe
Mar Member 2021

Mokokoe

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile
I have the exact same problem - first time buying keys and it's not been a good experience at all. Every key I use the next key says its 'verifying purchased key' and only goes away when I log out and log back in. It's taken me 2 hours to use 20 keys...

Now it just tells me TH is disabled and I can't even use the rest of my keys

15-Nov-2023 17:15:38

Count Dennis
Jul Member 2005

Count Dennis

Posts: 401 Silver Posts by user Forum Profile RuneMetrics Profile
Treasure hunter disabled here too, any tech notes or ETA of resolution? Also will require compensation if goes on for too long, will log as a bug as I cant find any official word anywhere


EDIT
Ahh, after some further investigation i can see that Jagex is aware, initiated disable at 5PM GMT approx..

Source: Via support FAQ on main web site

15-Nov-2023 19:06:10 - Last edited on 15-Nov-2023 19:08:38 by Count Dennis

Elly M
Feb Member 2009

Elly M

Posts: 62 Iron Posts by user Forum Profile RuneMetrics Profile
I logged out then back in. I used 5 keys okay then started getting the 'attempting to approve....'. This is gonna be a long damn day if I have to logout/login after every 5 keys. What a complete steaming pile of BS!

15-Nov-2023 20:41:10

H R I
Mar Member 2020

H R I

Posts: 361 Silver Posts by user Forum Profile RuneMetrics Profile
It is quite annoying that there has been this issue without communication, and the chance at this promotion is almost over. I, as well, was saving keys for this promotion, and now we have update as to what is going on.

15-Nov-2023 21:16:55

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