Forums

Not Guaranteed chest for 450

Quick find code: 366-367-750-66089620

Taser Int
Dec Member 2017

Taser Int

Posts: 51 Iron Posts by user Forum Profile RuneMetrics Profile
So I just purchased 450 keys through the "get a guaranteed purple prize when you purchase 450 keys". Well I just went through my 450 keys, my extra key from a daily task and my daily 3 keys and i did not get a "Guaranteed Purple Prize" as the advertising suggested would happen.

So I looked for a support link but could not find one so here I am, posting an irritated post on the forums.

Thanks in advance for any help.
¸¸,.**
Vet
°•.,¸¸
¸¸,.•°
Thin Blue Line
°•.,¸¸
¸¸,.•°
USAF
°•.,¸¸

14-Mar-2019 00:53:59

CM Neriphyra

CM Neriphyra

Local Moderator Posts: 922 Gold Posts by user Forum Profile RuneMetrics Profile
@Taser Int: Thank you for reaching out about this and first I wanted also to let you know that your other thread containing the same information was removed due to being a duplicate.

In the meantime, regarding your situation, here is a support article where you can use the "Contact Us" button to help you reach the support team by making sure that you add as much information as possible: https://support.runescape.com/hc/en-gb/articles/206639109-Contacting-the-3rd-party-has-not-resolved-my-earned-rewards-issue

16-Mar-2019 20:47:55 - Last edited on 16-Mar-2019 20:48:16 by CM Neriphyra

Quick find code: 366-367-750-66089620 Back to Top