Hey, I bought 200 keys and did not receive them, I have put in a ticket and it has not been looked at. This was 10 hours ago. I have also not gotten a word from jagex cs twitter. The event only lasts for a little while and I hope I can get those keys that have been paid for.
Did you purchase the keys through a third party provider, such as Google, Apple, Steam?
It can take 24 hours for the items to appear on your account with some payment methodds.
I hope you receive the keys soon! It'd be a shame if they arrive after the event's over
Life is like a camera: Just
focus
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capture
the good times,
develop
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!
I did buy them through google play so that may be the issue, although I did get a confirmation from google play and runescape that the payment was received. I just didn't get anything for it :/ but thank you for the reply I get quite angsty when things don't work the way they should