Forums

jagex account / laucher issue

Quick find code: 317-318-534-66292009

Nerds E
Dec Member 2023

Nerds E

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
we made a group iron and and i was already playing on that char as an jagex account and on their own laucher. i wanted to do stronghold of security but it said i needed a jagex account wich it already was but sure ill do it again for my 10k , so i did the whole thing again and now my account is gone from my launcher and i cant log in in any way also when i try to add the account to the launcher again it says my login or password is incorrect wich cant be ive written it down and tried both my jagex account password aswell as my account. i cant believe this is such a frustating and difficult proces , now ive was locked for trying to many times so i have changed the password and tried again and it still is not working. also i log in on their main website without a problem so i have no clue what is going wrong , anyone have any idea what i can do?

18-Dec-2023 15:07:55

Tenebri
Jan Member 2015

Tenebri

Posts: 39,236 Sapphire Posts by user Forum Profile RuneMetrics Profile
i dont think you had jag account before.

then with stronghold security it said to make one, you did, and you are now using wrong email.

you need to use the email for the jagex account, not what you use to use for your account to log in.

which ever email you set up the jagex account, use that, you arent trying to log into the account you use to, you are now logging into jagex account. which holds your character
200m all RS3 on 7/3/19
1.2Billion overall Slayer xp / Ultimate slayer title

OSRS 2277/2277 Untrim slayer cape
Hail Satan, He loves for who you are.

18-Dec-2023 17:37:01

Quick find code: 317-318-534-66292009 Back to Top