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I've been hacked.

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Dank Nate
Nov Member 2023

Dank Nate

Posts: 20 Bronze Posts by user Forum Profile RuneMetrics Profile
Not sure if this the right place but I didn't know where else to post it. My account was recently hacked and I found out it was turned into a gauntlet bot/farmer. If you look back you will see I have maybe 1 challenge gauntlet completed before the hack and it quickly turned into close to 100 kc. I'm a mobile player so that is partly why I've never done challenge gauntlet. All I'm asking for is the awareness of the mods and staff to not ban my account for a hacker probably using a bot something similar. Take the loot and kc away if need be as I didn't do the challenge gauntlets. I'm upset because I spent 5 years on this mobile account and I'd hate to see my progress taken away by some hacker. Yes I have 2 authenticator, yes I had a bank pin, yes I had all the security options available put to use. All I'm asking for is a sense of judgement in case my account does get flagged. Please be able to tell the difference in my play style and the maybe bots playstyle and don't ban my account. The hacking happened within the last 3 or 4 days. Thank you, that is all.

16-Dec-2023 12:20:07 - Last edited on 16-Dec-2023 12:23:04 by Dank Nate

Tenebri
Jan Member 2015

Tenebri

Posts: 39,236 Sapphire Posts by user Forum Profile RuneMetrics Profile
Do you have jag account? You didnt mention it that ks by far the best security you can have. Just saying just in case

And also if not get it.

But as far as what you are asking. Jagex look at it as "is the account doing x" which in this case is yes. So you need to get access back asap. And in future if it does get banned. Use the appeal with reason of account was hacked. That may quash it.


If you do have best security etc. They got access somehow so do scan on computer etc and be careful what you click and what information you type in websites
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16-Dec-2023 13:12:24

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