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did Not receive loyalty points

Quick find code: 309-310-4-65977899

Oct 2011

Gundam Z 007

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

I have been a member since the beginning of the loyalty program (6 years and 2 month) Yet, I have not been receiving my monthly loyalty points. I only received loyalty points when I bought the premier gold membership But no monthly loyalty points. Currently i'm suppose to receive my loyalty points now since it says 0 days till next payout, But my loyalty points stayed the same.

05-Jan-2018 02:16:10

Oct 2011

Gundam Z 007

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

with the premier memberships I brought for last year and this year I should have about around 2 million loyalty points but I currently only have 1449770. This does not add up since my consecutive and cumulative membership is 6 years and 2 months.

05-Jan-2018 02:30:25

Feb 2012

Mr Slavic

Posts: 1,542 Mithril Posts by user Forum Profile RuneMetrics Profile

Isn't there a maximum amount of points you can have?
Perhaps you are at the maximum?
Seems an odd problem. Valar morghulis

05-Jan-2018 11:21:48

Feb 2010

Thunder Jinx

Posts: 15,906 Opal Posts by user Forum Profile RuneMetrics Profile

Gundam Z 007 said :
it says 0 days till next payout
Anything from 1 second to 23 hours, 59 minutes and 59 seconds is rounded down and displayed as 0 days.
You will get your loyalty points by the end of the day.

Darkness rises when silence dies.

05-Jan-2018 18:05:43

Potions made

Posts: 90 Iron Posts by user Forum Profile RuneMetrics Profile

what would be considered end of the day? at gmt reset or ?

17-Jun-2018 22:01:06

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