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Hero Pass Prem Update NOT FAIR

Quick find code: 285-286-117-66286850

Tiamet
Dec Member 2023

Tiamet

Posts: 37 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi all,

So I had to come here and let off some steam.

First, i will acknowledge that a lot of people are unahppy with the hero pass, ok.

There were some of us though that were happy with it, happy enough to purchase and invest in the premier version.

I only get to play a couple of hours a day due to full time work. So for me, the premier track with its xp and content buffs was great. I got to maximise the amount of time I spent playing.

Was this for everyone? No and I get that.

But it is simply NOT FAIR to those who paid for premier to change and devalue what they paid for.

Can you imagine this happening for any other service? Oh you've subscribed to our streaming platform and paid for access to these ervices. Whoops not everyone likes that so we're going to take this off you, despite the fact you've paid for it and invested your time with us. Its not right.

So my options are to pursue a refund for the premier pass. In which case I lose access to the other benefits, cosmetics, consumables etc. Or I accept half of what I paid for.

This isn't right.

I know not everyone will agree with me, or will challenge what I say. Feel free.

But currently I feel like a wronged customer. And Jagex has done little to make me feel confident in their decisions about being fair to everyone in this.

10-Sep-2023 11:02:31 - Last edited on 10-Sep-2023 11:04:17 by Tiamet

stellarpieIM

stellarpieIM

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Sorry, but Jagex did the right thing and listened to what the majority of the player base wanted. The majority were disgusted with MTX creeping into actually game content like pvm & clues. (it's already disgusting enough that exp can be bought, but a lot of people have accepted this as a reality for mainscape accounts)

I guess you'll just have to see if you want the cosmetics + xp buffs or not.

10-Sep-2023 18:22:49

Tiamet
Dec Member 2023

Tiamet

Posts: 37 Bronze Posts by user Forum Profile RuneMetrics Profile
A less extreme middle ground could have easily been established here that didn't alienate those who upgraded and purchased the premier track. To completely remove an advertised aspect of it, after people have purchased, is simply unacceptable.

I understand the majority didn't agree with it, but for many it was the removal of the daily challenges. This could have easily been brought back and the hero pass left as is.

In terms of buying xp buffs or content boosts, I wouldn't call it disgusting by any means. Would I prefer assets and resources were going on more meaningful content? Sure. But to give players different options that they can choose to take up or not is by no means disgusting.

10-Sep-2023 18:37:42

ELITE STACK
Mar Member 2014

ELITE STACK

Posts: 8,082 Rune Posts by user Forum Profile RuneMetrics Profile
Its too late too remove the buffs it really should have been thought out before adding this. Maybe the buffs can be added to permanent content in the future. I think alot of memberships were canceled which is why they will be removing the buffs. I need my blue charms back.

10-Sep-2023 19:09:12

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