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You are not listening... (HP)

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Asahi Bushi

Asahi Bushi

Posts: 163 Iron Posts by user Forum Profile RuneMetrics Profile
It's really annoying when someone tells you they're listening but then they act like they didn't even hear you, right?

That's exactly how it felt today reading Jagex's two ridiculous news articles regarding our feedback on Hero Pass. Most feedback has been quite vocal and unambiguous: WE DON'T LIKE IT, WE DON'T WANT MORE MTX, WE LIKED THE OLD SYSTEM, WE WON'T BUY PREMIUM JUST FOR A BATTLE PASS.

Instead of actually listening, you write a response with verbose explanations that go nowhere while not addressing the main criticisms made at Hero Pass another very brief message by Mod Keeper that sounds like yet another deflection.

I'll make things simple for you: let's settle it with a Power to the Players poll. That's how you show your players you're actually listening. We all know you're not gonna do it": players are only breathing, clicking moneybags for you now, right? Why give us any power about the game we pay each month and we play for at least a couple of hours everyday?

08-Sep-2023 01:13:26 - Last edited on 08-Sep-2023 01:14:02 by Asahi Bushi

Asahi Bushi

Asahi Bushi

Posts: 163 Iron Posts by user Forum Profile RuneMetrics Profile
SushiCombo said :
They've already spent the resources on creating this system, they will not abandon it (unfortunately).
In most cases, they'll just make alterations here and there but the core functionality is here to stay.


Sadly, I think you're right. I miss the times when players paralyzed W1 and W2 to make themselves heard.

To spend resources on something your customers haven't asked for is poor management, but to double down and force a waste of resources upon your customers just because you know they're addicted to your product is sheer sadism :(

08-Sep-2023 03:48:56

Bertel62
Aug Member 2023

Bertel62

Posts: 1,009 Mithril Posts by user Forum Profile RuneMetrics Profile
SushiCombo said :
They've already spent the resources on creating this system, they will not abandon it (unfortunately).

But why then are they asking for our opinions when they don't listen? That is the problem. They should just dictate what we get and don't pretend that they care about what the players say. I would have more respect for that.

09-Sep-2023 10:43:23

Pitbull2000
Nov Member 2021

Pitbull2000

Posts: 1,646 Mithril Posts by user Forum Profile RuneMetrics Profile
When I came back in 2016, I thought the keys were too much then. I only worked on keys as time permitted. If Andrew Gower and his brothers were still at the helm, Hero Pass wouldn't have happened... AT ALL. I was disappointed when the challenge system left, but i was never one for making myself heard in the community.

I've played off and on since November/December 2001, and It's time to stop being quiet.

Jagex simply isn't happy enough bringing in 10-12 USD a moth from most of their subscribers. I have heard that they are taking Blizzard's (can I say this?) route on making money. We've all heard about the complaints from Diablo Immortals to know that this wasn't a good idea. You want to expand your development team? Start a Gofundme, don't charge an arm and a leg to the 5-10% for cosmetics and other stuff.
One of Runescapes earliest players has returned. (December, 2001)

09-Sep-2023 20:22:59

Igerna
Jan Member 2023

Igerna

Posts: 7,885 Rune Posts by user Forum Profile RuneMetrics Profile
Asahi Bushi said :
I'll make things simple for you: let's settle it with a Power to the Players poll. That's how you show your players you're actually listening.


Another player mentioned it in another post describing the same issue with HP. And I'm still trying to remember when was the last time Jagex actually did a serious, formal IN-GAME poll. Denk.

I know Jagex sometimes listen players here in the forums. Still, not that much nowadays. Also, I'm not going to generalize things or lesser Jagex effort. One player suggested removing the Wilderness tele restriction, many of us stated support and it actually got fixed for non-pvp. It was an excellent update, showing that small changes can do wonders.

In my opinion, the overall purpose of HP isn't that bad but it needs fixes, including the prizes. For the chaotic love of Zamorak... 80% of cosmetics are awful, generic, boring and totally not female-friendly. Maybe some people like to look as a humongous necronium fridge armed with the Skeletor's 80's weaponry, but that's not for me.

Hope it changes for good.
Leveling +110 all skills and completing stuff here and there

09-Sep-2023 22:46:41

Asahi Bushi

Asahi Bushi

Posts: 163 Iron Posts by user Forum Profile RuneMetrics Profile
Igerna said :
Asahi Bushi said :
I'll make things simple for you: let's settle it with a Power to the Players poll. That's how you show your players you're actually listening.


Another player mentioned it in another post describing the same issue with HP. And I'm still trying to remember when was the last time Jagex actually did a serious, formal IN-GAME poll. Denk.

I know Jagex sometimes listen players here in the forums. Still, not that much nowadays. Also, I'm not going to generalize things or lesser Jagex effort. One player suggested removing the Wilderness tele restriction, many of us stated support and it actually got fixed for non-pvp. It was an excellent update, showing that small changes can do wonders.

In my opinion, the overall purpose of HP isn't that bad but it needs fixes, including the prizes. For the chaotic love of Zamorak... 80% of cosmetics are awful, generic, boring and totally not female-friendly. Maybe some people like to look as a humongous necronium fridge armed with the Skeletor's 80's weaponry, but that's not for me.

Hope it changes for good.


Huh, never thought I'd agree with a Zamorakian, but I guess that's what common enemies do! :P

10-Sep-2023 18:03:04

Igerna
Jan Member 2023

Igerna

Posts: 7,885 Rune Posts by user Forum Profile RuneMetrics Profile
Asahi Bushi said :
Huh, never thought I'd agree with a Zamorakian, but I guess that's what common enemies do! :P


We don't bite. We just love some chaos in our lives :P

Talking of chaotic and surprising stuff... Jagex actually listened and are going to fix HP and bring Challenges back! The amount of feedback worked its magic :D
Leveling +110 all skills and completing stuff here and there

12-Sep-2023 01:08:06

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