Do we have forum mods covering every hour of the day or are there periods where no forum mods are awake? Because I noticed that during early morning EST reports take hours to action.
If there are times of the day when Forum Help reports do not get actioned quickly, then that means that there aren't any Forum Moderators present on the thread.
But this does not mean all the Forum Mods are asleep. There might be Forum Mods online elsewhere in the forums.
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14-May-2019 17:03:01
- Last edited on
14-May-2019 17:03:11
by
Southeaster
`At times they only answer the query they choose to answer. Some queries can be there for hours while others are being answered <- I don't understand this side of moderating.
There are times when the F-Mods have to sleep. Jagex have tried to cover all bases with F-Mods and from what I can see very few times were no F-Mods are here. It's usually covered well 99% of the time.
Also FH reports are often left for a F-Mod who knows more about it them others. They are all dealt with though.
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