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rs has been broken for 4months

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Umar
Jul Member 2023

Umar

Posts: 19,561 Opal Posts by user Forum Profile RuneMetrics Profile
I can log into the lobby, but every time I try to log into a world, the client crashes. I've tried to re-install drivers, uninstall and re-install the client and everything. Nothing works and it's been doing this for something like 4 months now. Any idea how I can fix it?

04-Sep-2020 23:13:40

Diglet
Jun Member 2012

Diglet

Posts: 2,141 Mithril Posts by user Forum Profile RuneMetrics Profile
Happens on particular Mac computers, I have the same issue and can not play the game at all as it keeps crashing constantly.

Customer support has been telling me that 'they are working on it and we will discuss compensation after it is fixed'.

Absolute joke tbh, you pay for a service for the past 10 years like a good boi and what do you get for your pounds? Nothing.


I ended up cancelling all my subscriptions on the alts and prob won't renew premium for first time since release. Even warzone has better support and its actually engaging. i like trains

16-Sep-2020 19:05:21 - Last edited on 16-Sep-2020 19:06:19 by Diglet

Chee
Jul Member 2016

Chee

Posts: 1,946 Mithril Posts by user Forum Profile RuneMetrics Profile
Diglet said :
Happens on particular Mac computers, I have the same issue and can not play the game at all as it keeps crashing constantly.
Same. It only ever happens when I'm typing for some reason. Like 2s after I press the Enter key to say something the game fucking crashes. It's been going on for months now. Almost a year I think? And this is all AFTER they killed the one client that actually ran the game properly and without bugs.

Diglet said :
Customer support has been telling me that 'they are working on it and we will discuss compensation after it is fixed'.
Yeah they don't care. They're just saying that so you will 'stop pestering them', I would just keep at it tbh

Diglet said :
Absolute joke tbh, you pay for a service for the past 10 years like a good boi and what do you get for your pounds? Nothing.
Sounds like Jagex to me. @Chee__RS
Maxed
Ironwoman
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Max: 28 Jan 2018 | MQC: 9 Aug 2019 | Comp: 18 Oct 2019

20-Sep-2020 14:40:44

Umar
Jul Member 2023

Umar

Posts: 19,561 Opal Posts by user Forum Profile RuneMetrics Profile
It's actually not an Apple computer, and I just realised that it's just this account that's bugged. I can log on other accounts just fine, then I log out of the other accounts and sign into this one and the client crashes?

22-Sep-2020 23:51:05

Umar
Jul Member 2023

Umar

Posts: 19,561 Opal Posts by user Forum Profile RuneMetrics Profile
Could it be that they messed up? I think I was standing by the easter bunny the last time I logged in. Maybe they removed the event from the game and now everyone who was standing there can't log in, because the area no longer exists?

23-Sep-2020 00:00:07

Roddy Piper
Jan Member 2011

Roddy Piper

Posts: 13,751 Opal Posts by user Forum Profile RuneMetrics Profile
Aaah, have you sent bug reports, or tried contacting them anywhere else than this rotting corpse of a sub-forum?

Obviously that can be fixed, but it is something on their end.

They probably got you trying to spawn underneath a burning bush that was accidentally moved by Mod Tebow.

14-Oct-2020 04:03:08

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