First, let me clarify that I was not one who was locked out by recent events, so I can only imagine the frustration that my fellow players must be feeling.
That said, I've been keeping up with the updates on the situation and I just read the most recent comments on the progress of restoration. I am impressed with the lengths that staff have been going through in order to make things right for those who were affected. The efforts of everyone to resolve this go a long way to making players feel valued. I especially love that those with restored accounts will get extra perks (The Returned title is brilliant).
The bottom line is I just wanted to pop in and say thank you, the long hours I know you must be putting in are much appreciated, and well done
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