Ever since the graphics got fucked a week or two ago, the game's been an unstable and crash-happy mess, and I've been hesitating to do any sort of combat in fear of the game freezing and causing my death. Well, the advent calendar's launched, goodies are being given and the Holidays are getting closer, but the game's still completely broken so... when are they fixing it?
A fix has now gone live which we hope should have resolved the majority of these issues. We will continue to monitor the situation and update here accordingly."
The fix has already been applied per the announcement on the Support Center.
Technical support issues are also not content update, let alone Future Content Update. There have been threads in the General forum like this one where different users have provided help:
Quick find code: 14-15-49-66190782
Of if you have any specific technical issue of your own, you can always use the Support Center.
As Dilbert has noted, a fix has been implemented, which resolved the issues experienced by the vast majority of individuals. An additional fix is
expected
this week, though this could be pushed back. Their latest communications on social media stated:
"
Update 9:42 Game Time (01/12/2020)
We're currently testing a build that should resolve more crashes and a lot of the UI Graphical issues that many of you are experiencing, If everything goes well we can see this in the second half of the week. At this point it is still unknown whether this will also have a positive effect on the performance issues. Once we know more, we'll share it.
Latest Update 16:32 Game Time (02/12/2020)
We hit a small roadblock and had to move the intended changes back to development. We're making some adjustments to it and hope to bring them to all of you by the end of the week, although that will be a very tight schedule."
The support centre article (
RuneScape Client Crashes *UPDATED*
) provides some useful extra recommendations from Jagex, which may alleviate your problems. You could also try
Turning on compatibility mode
, which has also helped people to run the game in a playable state.
04-Dec-2020 00:58:40
- Last edited on
04-Dec-2020 00:59:41
by
Trewavas
There's no Bug Report and/or Tech Support sections in the forums, so this was the next closest place I could post but if they've already done a hotfix, then I hope they hotfix the hotfix soon to make it actually work
Bug reports can only be processed if you report them in-game, in a similar fashion to standard player reports. As such, there's no facility to report bugs on the forums. If you need technical support, the Support Centre has a wealth of information in its
Technical Help
area. The forums provide a dedicated area to ask for technical support in the form of the
Community Led Technical Support
section.
04-Dec-2020 01:04:51
- Last edited on
04-Dec-2020 01:05:29
by
Trewavas
De Riften
said
:
There's no Bug Report and/or Tech Support sections in the forums, so this was the next closest place I could post but if they've already done a hotfix, then I hope they hotfix the hotfix soon to make it actually work
Because you don't report bugs in the forum. You do it either in game or use the Support Center in Jagex's official Website. The forums are for discussion of content. Specifically the Future Update Forum is for the discussion of Jagex announced or hinted on game content, not a venue for bug reporting.