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Samurai outfit question

Quick find code: 14-15-871-66291168

Carlobrand
Jan Member 2022

Carlobrand

Posts: 1,245 Mithril Posts by user Forum Profile RuneMetrics Profile
I just used a Premier reward token to get a Samurai outfit, but I can't find it. Is that supposed to be in the Customizations ... er, Customisations ... interface or in Diango's? The Paladin outfit came through in the Customisations interface.

29-Nov-2023 00:48:33

Mod Zig

Mod Zig

Jagex Moderator Forum Profile Posts by user
Hi there!

We are aware of the bug you've encountered regarding the cosmetic override. Rest assured, the cosmetic override in question is on your account, but it is not displaying as intended at the moment.

I'm afraid that I cannot provide a specific timeframe for when this issue will be resolved, but please be assured that we are actively working on a fix. We appreciate your patience and understanding as we address this matter, and we will make every effort to resolve it as promptly as possible.

Many thanks,
Zig

29-Nov-2023 09:18:31

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 16,541 Opal Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
Oh. As in we can expect a fix at some point, or as in the token has gone to the land of lost socks and missing TV remotes?
The work around is to unfilter the list, so it shows you items you do not own. You should then be able to select and apply the Samurai outfit.
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29-Nov-2023 23:12:59

Cepal2
Aug Member 2020

Cepal2

Posts: 419 Silver Posts by user Forum Profile RuneMetrics Profile
This won't work as the Samurai Outfit and weapon doesn't even exist in the wardrobe (not even in "Owned" or "Not Owned"

I have Samurai in my preset. It's showing correctly within preset with "You already own this override". But while choosing the preset and press apply button, it will prompt you
"Please purchase, unlock or undo the changes to continue" with a list of Samurai outfit that you are choosing.

30-Nov-2023 03:13:34 - Last edited on 30-Nov-2023 03:18:58 by Cepal2

Carlobrand
Jan Member 2022

Carlobrand

Posts: 1,245 Mithril Posts by user Forum Profile RuneMetrics Profile
Maybe they fixed it? I'm not sure. I couldn't find it with the list filtered or unfiltered, so just now I tried the search and it popped up, and I was able to put it on, and now it's showing in my "owned" list.

09-Dec-2023 20:43:59

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,311 Sapphire Posts by user Forum Profile RuneMetrics Profile
I can also find and wear mine too. No issue. Note that the only person on this thread who claimed not being to find the Samurai Outfit and Weapon made his post just 1 day after a Jmod's post suggesting the fix would be applied. They didn't post again. Perhaps the issue was fixed the last week and it is all good now.

09-Dec-2023 20:58:01

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