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I can't log in

Quick find code: 14-15-35-66291473

Chowsley
May Member 2021

Chowsley

Posts: 48 Bronze Posts by user Forum Profile RuneMetrics Profile
When I click on the Jagex program on my computer it says log in with your email and password. But my account is older, so I have to log in with my username. It allows me to do it on the website but not the launcher for Windows.

If you guys could fix that, it would be much appreciated!
P.S I just put it in here because I didn't see a thread called "report bugs" or something similar.

Thanks!

06-Dec-2023 03:30:24

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 45,000 Sapphire Posts by user Forum Profile RuneMetrics Profile
That's intentional - from 7th November 2023 forwards, only Jagex Accounts may be used to log into the Jagex Launcher. Regular RuneScape accounts that were already logged in will continue to work until logged out from the launcher, but any future new logins using the Jagex Launcher require a Jagex Account.

This (along with information about Jagex Accounts and how to upgrade) can be found within the following newspost as well as in the original announcement newspost from January .

06-Dec-2023 04:16:21

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